Size Chart

All Swimwear (excluding MicroCut Range)

Micro Range

If you fall between the two sizes pick a smaller size for less coverage or a larger size for more coverage. Example: You are size 8. Therefore, pick size S if you prefer less coverage or Size M if you prefer more coverage.

If you have any questions or need further help with sizing, please email our team on [email protected]

We are located in Australia. All orders are shipped form our Sydney office.

Tracking number is provided for all orders. 

 AUSTRALIA

All orders will be shipped via Australia Express Post

$10 Standard Shipping (2-6 Business Days)

Free Standard Shipping on orders over $150

$15.00 Express Post (1-4 Business days after dispatch) 

Free Express Post on orders over $300

 NEW ZEALAND

 $20.00 AUD International Express – 2-5 business days after dispatch

 INTERNATIONAL 

 All orders are shipped via Express International Post. 

o   USA & Canada: 3-6 business days

o   UK: 4-7 business days 

o   The rest of the world: 3-10 business days

We are unable to ship to PO boxes outside of Australia or military addresses. 

DUTIES & TAXES

For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note that SuzieQ Swimwear Pty Ltd cannot cover the cost of import duties & taxes. For more information please contact your local customs office. SuzieQ will not be held responsible for customs delays, duties or taxed that may apply.

PLEASE NOTE

• SuzieQ Swimwear Pty Ltd cannot be held responsible for the service, delays or delivery by the postal service.
• Customers are responsible for the return shipping costs.
• Shipping costs are non-refundable.

Non-Sale Exchange Policy (Online Store Only)

• I am located in the Australia, what is your return policy?

We happily accept returns in 100% original condition (unused, unworn, unwashed and unaltered) with all tags and liners attached for either a refund, store credit, or a one-time size only exchange.

All return requests must be made within 21 days after the date of delivery.

We do not refund any shipping fees.

First time online customers are entitled to one complimentary postage label for size, style or credit exchange.

All customers that wish to refund their order must cover the postage cost to send the item back to us.

You should use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.

All swimwear must be tried on over underwear for hygiene. Do not remove the hygiene seal on swimwear as returns will not be accepted if removed.

Credits do not expire and can be used on any item/s on our website.

ALL SALE ITEMS ARE FINAL AND CAN ONLY BE RETURNED OR EXCHANGED FOR STORE CREDIT.

Full Price Body Jewellery can only be returned for store credit

Gift Cards and Credits cannot be refunded or exchanged for cash.

Free Gifts cannot be exchanged or returned.

• I am an international customer, what is your return policy?

This policy applies to any location outside of Australia.

We happily accept returns in original condition (unused, unworn, unwashed and unaltered) with tags and liners attached for a refund back to the original payment method for the item returned or a store credit.

All return requests must be made within 30 days after the date of delivery.

The refund will be processed within 14 business days from the delivery date of the returned package.

We do not offer exchanges for international purchases. We do not refund back shipping, taxes, or duties and we do not cover the return postage fees.

You should use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.

All customers that wish to refund their order must cover the postage cost to send the item back to us.

All swimwear must be tried on over underwear for hygiene. Do not remove the hygiene seal on swimwear as returns will not be accepted if removed (unless defective).

Store Credits expire within 12 months and can be used on any item/s on our website.

ALL SALE ITEMS ARE FINAL, THERE IS NO EXCHANGE OR REFUNDS ON SALE ITEMS.

All return requests must be made within 30 days after the date of delivery.

The refund will be processed within 14 business days from the delivery date of the returned package.

Gift Cards cannot be refunded or exchanged for cash.

Sale & Clearance Items Returns

All sale purchases are eligible for exchange (subject to availability) or store credit only.

Refunds to the original payment method are not available for any discounted sale items.

Please refer to our Returns Policy for more information.

• Returned within 20 days of delivery date (tracking number provided for all orders)

Return Shipping

Return shipping fees for sale items are the responsibility of the customer.

Return Process

If you would like to return or exchange an item, please contact our team:

[email protected]